Privacy Policy

Your Agreement to Our Terms

Our Privacy Policy is designed to inform you about the types of information we collect and how we use it to enhance your experience with Fillay. By using our services, you agree to comply with the terms outlined in this policy.

We prioritize transparency and user trust, ensuring you are aware of how your data is handled. This policy serves as a contract between you and Fillay, outlining your rights and our obligations.

Reviewing our Privacy Policy regularly will keep you informed about any changes and how they may affect your interaction with our services.

Information We Collect

At Fillay, we collect personal information such as your name, email address, and billing details to provide personalized services. Additionally, we gather usage data, including IP addresses and browsing patterns, to improve our offerings and enhance user experience.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Purpose of Data Collection

At Fillay, the information we gather is pivotal in delivering our services effectively. We use your personal data to ensure seamless communication, process your requests, and enhance the overall user experience. Additionally, with your consent, we leverage your contact details to keep you informed about our latest offerings through newsletters and promotional materials. This dual approach not only facilitates service provision but also allows us to tailor our marketing efforts to better suit your needs.

Moreover, the usage data collected helps us understand user interactions with our website, enabling us to refine our services and improve the content we offer. By analyzing trends and user behavior, we can make informed decisions that drive the continuous improvement of our platform and services.

Third-Party Collaborations and Compliance

We recognize the importance of safeguarding your information while ensuring the efficient delivery of our services. To achieve this, we may share your data with trusted third-party service providers who assist us in various operational aspects, such as website hosting, payment processing, and analytics. These partners are bound by contractual obligations to use your information solely for the purpose of supporting our services and in accordance with our Privacy Policy.

In addition to collaborating with service providers, we may disclose your information to comply with legal obligations. This includes responding to lawful requests from government authorities or adhering to applicable laws and regulations. Such disclosures are made with the utmost consideration for your privacy and are limited to what is necessary to fulfill legal requirements and protect the rights and safety of Fillay and its users.

Your Privacy Choices

We believe in empowering our users with control over their personal information. You have the option to limit the data you provide to us, although this may restrict your access to certain features of our website or services. Additionally, if you prefer not to receive marketing communications from us, you can easily opt out by following the unsubscribe instructions included in our emails or by reaching out to us directly.

We are committed to respecting your privacy preferences and ensuring that you have the freedom to make informed choices about your data. Should you have any questions or require assistance with your privacy settings, our team is readily available to support you in managing your information effectively.

Our Commitment to Security

At Fillay, we prioritize the protection of your personal information by implementing robust security measures. Our systems are designed to safeguard your data from unauthorized access, use, or disclosure. We employ advanced encryption technologies, secure servers, and regular security audits to ensure the highest level of protection. Our dedicated team continuously monitors our systems to prevent potential threats and vulnerabilities, ensuring your information remains secure at all times.

Our commitment to data security is unwavering. We understand the importance of maintaining your trust, which is why we have stringent protocols in place to protect your information. From secure data storage to encrypted communications, every aspect of our operations is designed with your security in mind. We also provide training to our staff to ensure they are equipped with the knowledge to handle your data responsibly. Trust Fillay to keep your information safe and secure.

Children's Privacy Policy

Fillay is dedicated to safeguarding the privacy of children. Our website and services are not intended for users under the age of 13. We do not knowingly collect personal information from children under this age. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. We encourage parents and guardians to monitor their children’s online activities and to contact us if they believe their child has provided personal information to us without their consent.

We are committed to complying with applicable laws and regulations regarding children’s privacy. If you have any concerns or require further information about our children’s privacy practices, please do not hesitate to reach out to us. Your child’s safety and privacy are of utmost importance to us, and we are here to address any questions you may have.

Updates to Our Privacy Policy

At Fillay, we strive to maintain transparency with our users by keeping you informed of any changes to our Privacy Policy. We may update this policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review our Privacy Policy regularly to stay informed about how we protect your information.

Your continued use of our services following any changes to the Privacy Policy constitutes your acceptance of the revised terms. We value your trust and are committed to ensuring that your privacy is respected and protected. Should you have any questions or concerns about our Privacy Policy updates, please feel free to contact us. We are here to assist you and provide clarity on any aspect of our privacy practices.

Text messaging (SMS)

If you give us your mobile number and agree to receive text messages, Fillay will text you about your inquiry and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.

We do not sell, rent or share your mobile number or text messaging opt-in data and consent with third parties or affiliates for their marketing purposes.

Contact us

Fillay, LLC · 200 Broadhollow Road, Suite 207, Melville, NY 11747
Text: (516) 217-4526 · Email: privacy@fillay.com